Frequently Asked Questions

SeeMeFunded.com is a social-funding portal and community built on the Fundrazr platform specifically for purpose driven campaigns and nonprofit projects that support impactful humanitarian services.

SeeMeFundRazr is a platform, an easy and effective way to raise money and awareness for causes you care about. We empower you to reach more people and raise more money.

If you need to raise money for a personal, group, business, political or non-profit cause, then this platform is for you.

1. Create — Create your  campaign for free. Tell your story in words, pictures and videos. Start raising money in just minutes. We give you help and advice every step of the way.
2. Share — Share your campaign on Facebook, Twitter, Google+, Linked in, Pinterest, Websites, blogs and email. We engage your supporters and grows your funding.
3. Receive — Collect secure online payments by credit card, debit and PayPal. With our ‘Keep it all’ option, you can access the money immediately.

To create a campaign, you need:

• A personal Facebook, Google+ or LinkedIn account, or a valid email address
• A Verified PayPal account* and/or a WePay account
• Friends or supporters who believe in your cause

*To accept payments via credit card or debit (“Guest payments”) via PayPal, you need to have a Verified Business PayPal account. Learn more

Every Campaign is free to create

Yes, but you’ll need to tell us it’s okay by having your nonprofit send us a Letter Of Subordination. Learn more

The short answer is No. The long answer can be found by clicking here

All contributions are deposited instantly into the PayPal or WePay account that you submit when you create your campaign.

Click here to read our Help Center article that shows you how to withdraw the funds.

U.S. and Canadian users will have the option to accept money via WePay and PayPal. Users outside those countries will have the option to accept money via PayPal only (but we hope to expand our payment options in other countries during 2016).

If you’re a U.S. or Canadian user, we recommend that you use both.

If you’re using PayPal:

• You need a Verified PayPal account in order to receive money
• You do not need a PayPal account to make a contribution*

*In order to accept payments via credit card or debit from people who don’t have PayPal accounts, you must enable “Guest payments” in your PayPal account. Learn more

It’s the project creator’s responsibility to complete their project. SeeMeFunded is not involved in the development of the projects themselves. SeeMeFunded does not guarantee projects or investigate a creator’s ability to complete their project. SeeMeFunded , backers (you!) ultimately decide the validity and worthiness of a project by whether to fund it.

• Launching a SeeMeFunded  funding project is a very public act, and creators put their reputations at risk when they do.
• Backers should look for creators who share a clear plan for how their project will be completed.
• Creators are encouraged to share links and as much background information as possible so backers can make informed decisions about the projects they support.
• Backers are encouraged and welcomed to request information from a creator before pledging via the “Contact me” button on the project page.

SeeMeFunded vets each creator and project. Look for the creator bio section on the project page. Do they provide links for further verification? The web is an invaluable resource for learning more about a creator. At the end of the day, use your internet street smarts.

• If problems come up, creators are expected to post a project update (which is emailed to all backers) explaining the situation. Sharing the story, speed bumps and all, is crucial. Most backers support projects because they want to see something happen and they’d like to be a part of it. Creators who are honest and transparent will usually find backers to be understanding.
• It’s not uncommon for things to take longer than expected. Sometimes the execution of the project proves more difficult than the creator had anticipated. If a creator is making a good faith effort to complete their project and is transparent about it, backers should do their best to be patient and understanding while demanding continued accountability from the creator.
• If the problems are severe enough that the creator can’t fulfill their project, creators need to find a resolution. Steps could include offering refunds, detailing exactly how funds were used, and other actions to satisfy backers.

Yes. We require creators to fulfill any rewards of their project or refund any backer whose reward they do not or cannot fulfill. We crafted these terms to create a legal requirement for creators to follow through on their projects, and to give backers a recourse if they don’t. We hope that backers will consider using this provision only in cases where they feel that a creator has not made a good faith effort to complete the project and fulfill.

No. We don’t issue refunds as transactions are between backers and creators directly.  Creators receive all funds (less fees) soon after their campaign ends. Creators have the ability to refund backers through Paypal Payments (for US projects) and STRIPE (for non-US projects).

Most known issues are listed in our Help Center. Click here to view current known issues. If your issue isn’t on the list, click the big envelope on the right side of the page to get in touch with our Support Team

Get help fast with these options:

• Get the latest campaign tips on our Blog
• Find even more answers in our Help Center
• Get personal help when you open a support ticket
• You can also email our Support Team at fundrazr.support@seemefunded.com

SeeMeFunded is COPPA-compliant so safe for schools and after-school programs, including those under 13 (who require parental permission). We request parental permission for any users under 13 and all fundraisers require a bank account before being publicly visible.

We do not send out official letters on your behalf. All donors receive receipts that could be used to inform them when they file taxes and as a receipt for a charitable donation. If you provide nonprofit information in the Nonprofit tab of your fundraiser, we will include the following language in automatic thank you emails that also indicate the amount of the donation:
This receipt confirms that you have made a donation in the amount of $X to [Nonprofit Organization] with a tax-exempt EIN: [EIN #]

Yes, but you would still have to provide individual identification to verify your identity as a representative of that account for fraud and compliance reasons. You do not necessarily need to be an official representative of that business account.

Another great component to SeeMeFunded is the Amazon Wish List in which Project Managers can order from the following Wish List which will be our direct Amazon Store! 🙂

We use Stripe to process payments and donations. We are PCI compliant. All credit card information entered is transmitted via Secure Socket Layer (SSL) technology, assuming that you have selected the secure server method and that your browser supports this functionality. No credit card information is transmitted through, nor stored on, Piggybackr servers. All credit card information goes directly to our payment processors. Regardless, no data transmission over the public Internet is ever guaranteed to be 100% secure.

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

SeeMeFunded includes social media features, such as the ability to share fundraiser pages on Facebook and Twitter. These features require you to login to post to your own account and they may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

This Web site contains links to other sites that are not owned or controlled by us. These are posted by fundraiser users, team members, and donors. Please be aware that we are not responsible for the privacy practices of other sites.

We encourage you to be aware when you leave our site and to read the privacy policies of each and every Web site that collects personal information.

This privacy policy only applies to information collected by this Web site.